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Forum Discussion
DougB628
Apr 12, 2019Apprentice
Circle filtering unmanaged device
I have been testing Circle on my Orbi, and I am finding that it is filtering unmanaged devices. I have attached a screen shot of the filter page that comes up, which clearly indicates that the device...
Retired_Member
Apr 22, 2019Same problem here. Is there a fix for this?
DexterJB
Apr 23, 2019NETGEAR Moderator
Hi Retired_Member,
Welcome to the community!
Please make sure that your router is using the latest firmware if you haven't updated it yet. What model is that by the way?
Dexter
- Retired_MemberApr 30, 2019
Thank you DexterJB
I have the latest firmware 2.3.1.48.
The problem is:
Internet browsing history for a number of unmanged device appears in random wrong profiles. I can see that obviouse web-url from "electric car charger" is in my Kids profile. I have tried to make a "dummy" profile and add the unmanaged devices there but no luck.
Arild
- DexterJBApr 30, 2019NETGEAR Moderator
Hi arildj, thanks for the update. You can try resetting the device to factory settings and check if the issue will persist. Let me know how that works.
Dexter
- intellerMay 01, 2019Apprentice
Nope, nope nope, nope. That doesn't work nor is it ever an acceptable answer. The Circle implementation in Netgear routers is fundementally flawed. With circle enabled it cannot cope with unmanaged devices that provide data streams to the internet such as various IoT devices. Circle chokes on devices that make frequent DNS requests and just start blocking the data. And don't ask me to be your guinea pig/beta tester netgear, this is your product, own it and figure it out.