Circle has stopped working

I first had installed circle and it was working fine for a while. Sometime recently I saw that Armor became available with a router firmware update. I installed the firmware update and Armor with no issues. Got it up and running no issues. I was so excited about that I didn't notice Circle had stopped working. One day I notice my son had been on a site that I expected Circle to block. I checked into it and couldn't figure out why no history or activity was being recorded and nothing in Circle working. It all seemed to be configured correctly. I contacted Circle support and they said it was not enabled on my router. I checked and that was not the case, indeed it was and still is enabled. They suggested I try to reset Circle. I tried from my app on my phone and it was the first time I noticed a problem, when clicking reset it said it couldn't contact Circle on my router. That is when I suspected maybe the firmware update or Armor was the route cause of Circle not working. I can't find a configuration in Armor to allow Circle, I thought maybe Armor was preventing my smartphone app from connecting to the router. I do not see anything in the router log indicating an issue though. Anyway, Circle support and Netgear support seem to be useless at this point. Circle says their product support is provided by Netgear and Netgear says you have to buy a support contract. It's all a big "Circle"! Can anyone out there help?