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Forum Discussion
Circle keeps losing internet connection then reconnecting.
At least once a day, I get the notification on my phone "Circle has lost its internet connection. There may be an issue with your home network." Then a little while later "Your Circle is back online...
I can confirm the same issue, very annoying since I'm paying $5/monthly.
1. What is the firmware version of the Orbi?
Orbi Firmware 2.5.1.8
2. Does it stay offline for a long period?
No, anywhere from 10 minutes to 3 hours
3. To confirm, once you are notified that it is offline, are you unable to make changes on the settings via the app?
I'm not able to login to the circle app once notified that it is offline, the Orbi app still works fine
4. Are you notified that it is offline while you are within your network/at home?
Notified both at home and away, connected and on different networks