Forum Discussion

Star

Mar 29, 2021

Circle Kills All Internet

Hi everyone! I've beeen using the RBR20 and Circle for a long time. It's been working great. I recently upgraded to V2.6.2.104 firmware maybe about 2 weeks ago. Things were working normally. ...

tcomp

Star

Mar 29, 2021

This seems to be a lot like this previous thread:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-seems-to-be-randomly-killing-Internet-ingress-egress-from/m-p/1895435#M2334

However, that one seems to be solved by a firmware update, so maybe in the last release it was broken somehow? The previous problem was fixed later last year...

Christian_R

NETGEAR Employee Retired

Mar 29, 2021

Hello tcomp & npadley,

May you revert to the previous firmware version and let me know if your issue persists.

https://kb.netgear.com/000062432/RBR20-Firmware-Version-2-6-1-36

Christian

tcomp
Star
Mar 29, 2021
Yep - I will try that today and see what happens.

Christian_R - what about the satellites? I only see the RBR firmware there in the link you gave me. Can I leave the satellites on the newer firmware or should I adjust somehow?
- Christian_R
  NETGEAR Employee Retired
  Mar 29, 2021
  Hi tcomp,
  
  Good question! Here's the link for the previous firmware version for the satellite.
  
  https://kb.netgear.com/000062433/RBS20-Firmware-Version-2-6-1-38
  
  Christian
- Rob111
  Aspirant
  Mar 29, 2021
  Did the old firmware fix parental controls?