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Forum Discussion
pbittle
Aug 27, 2019Tutor
Circle Netgear on Orbi RBK50 Lost its internet connection
I am frequently getting the "Circle lost its Internet connection", yet all the devices on the network are still just chugging along just fine with no interruption to what they're doing. It will often...
carimina
Aug 29, 2019Tutor
I have this same issue all the time. I receive a notification that Circle has gone offline but everyone can still access the internet. I upgraded the firmware on the Orbi and I even started my Circle setup all over from scratch (which is annoying because everyone and everything that ever had access to my Wifi, it notifies me that they have joined again). The other responses I read say to disable it all together but I like how it works and I pay for the premium portion of it to manage Circle Go. Is there a known fix for this anywhere?
espcar
Aug 29, 2019Star
I have simular issues that I posted about here.
Not completely done with the debugging yet, but after disabling Circle, my random blockings stopped.
I'm writing blockings and not disconnects, as only the devices on my network are unable to reach internet, but they can still reach the router and the router can reach internet (typically pinging the google DNS servers or my ISP GW).
It was suggested to continue the discussion here, as you guys probably are more familiar with the Circle software.
What I can say is that after disabling Circle, I haven't had any DC/Blocks for almost 2 days.
I usually seen at least one pr. day.
As I have opened telnet on the RBK, what are the steps I need to do to help gather more information to help solve the issue?
- cariminaAug 29, 2019Tutor
I don't know that any blocking is happening on my side. Nothing seems to be different when that notification comes so I feel like it is invalid and Circle is still connected