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Forum Discussion

Guide

Mar 23, 2020

Circle on Orbi causes problems

I saw Circle going offline constantly the past few weeks on my Orbi RB50; it seemed to resolve itself and get online after a while so I didn't pay much attention to it. This past week, my wifi co...

NETGEAR Employee Retired

Mar 25, 2020

Hi lawnmowerman,

Are all wireless devices connected to the Orbi losing internet connection? You may try performing a factory reset on the Orbi and going through the setup assistant again.

Thanks,

Christian

lawnmowerman
Guide
Mar 26, 2020
Yes, all wireless devices were losing connection. I've disabled Circle and things seem to be stable since then. I would still like to find a solution to get Circle working without creating problems.
- Christian_R
  NETGEAR Employee Retired
  Mar 26, 2020
  Hi lawnmowerman,
  
  Thanks for confirming. I'd like for our support team to reach out to you for further investigation. If you're interested, please send me a private message with your contact info and serial number.
  
  Thanks,
  
  Christian
  - enewbauer
    Guide
    Mar 28, 2020
    I believe I am having the same issue; started around March 10; I posted my issues here. When I followed the recommendations that others' suggested, things worked fine for a week, until this morning, and the only change I made yesterday was re-enabling Circle.