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Forum Discussion
Circle on Orbi causes problems
I saw Circle going offline constantly the past few weeks on my Orbi RB50; it seemed to resolve itself and get online after a while so I didn't pay much attention to it. This past week, my wifi co...
Yes, all wireless devices were losing connection. I've disabled Circle and things seem to be stable since then. I would still like to find a solution to get Circle working without creating problems.
Hi lawnmowerman,
Thanks for confirming. I'd like for our support team to reach out to you for further investigation. If you're interested, please send me a private message with your contact info and serial number.
Thanks,
Christian
I believe I am having the same issue; started around March 10; I posted my issues here. When I followed the recommendations that others' suggested, things worked fine for a week, until this morning, and the only change I made yesterday was re-enabling Circle.
enewbauer wrote:I believe I am having the same issue; started around March 10; I posted my issues here. When I followed the recommendations that others' suggested, things worked fine for a week, until this morning, and the only change I made yesterday was re-enabling Circle.
I got a call from Netgear support and the best I could figure based on the Q&A with them is that the router auto-updated the firmware to the latest version which caused problems with Circle and the resulting WiFi problems.
The solution seems to be downgrade to a previous version (v2.1.2.18) that supports Circle, but there is no way to disable the auto-update for the firmware, so we'll be back in this same situation after a while.
Netgear needs to fix the firmware and Circle compatibility.