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Igtsvi's avatar
Igtsvi
Aspirant
Oct 28, 2019

Circle passcode doesn’t work due to phone change

My Circle passcode no longer works due to phone change. I request a new passcode via SMS, get it but it still doesn’t work. Please let me know how to reset it.

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  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Oct 31, 2019

    Hi Igtsvi, welcome to the community! Please try resetting the router back to factory settings and re-enable Circle. Please let us know if the issue will persist.

     

    Dexter

     

     

    • Igtsvi's avatar
      Igtsvi
      Aspirant
      Oct 31, 2019
      This seems to have resolved the issue.

      Thanks
    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Nov 01, 2019

      Hi Igtsvi, thank you for the update and confirmation. Glad to know you got it working.

       

      Dexter