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Forum Discussion

JohnAustin0401's avatar
JohnAustin0401
Follower
Sep 11, 2020

Circle passcode not received via text

I did the basic set up on the Circle app on my Samsung S8 phone and every started out great.  When I came back to the app a few days later, I've been shut out.  The app asks me for an admin passcode....
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 16, 2020

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

linlyn53's avatar
linlyn53
Aspirant
Nov 14, 2020

Im unable to  finish connecting my Circle app.  I just got a new phone and it signed me out.  I am the administrator and do not receive the passcode upon request.

 

Thanks.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Nov 19, 2020

    Hello linlyn53, 

     

    Please send me the requested info in a private message.

     

    Name:

    Email:

    Model Number:

    Serial Number: 

     

    Thanks,

    Christian