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Forum Discussion
Circle passcode reset Orbi RBR50
This seems to be a common request and the only way to get an answer is to have someone DM you. I have a new iPhone and cannot login to Circle. When I do the whole "I am the only admin" process I DO g...
Hi everyone,
I have the exact same issue. Could you help me please?
Thank you very much.
Best Regards,
Erol
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck.
EroDi wrote:Hi everyone,
I have the exact same issue. Could you help me please?
Thank you very much.
Best Regards,
Erol
I don't understand why 1,000 people have this question and nobody posts an answer? You log on to Circle and send a passcord for circle. It gets sent, then you enter it and it says "Could not connect". So I go into Orbi and try to toggle on the parental controls and it sends me to Orbi app. Around and around you go. Does anyone have a clue here?
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circleGood Luck.
misjas wrote:I don't understand why 1,000 people have this question and nobody posts an answer? You log on to Circle and send a passcord for circle. It gets sent, then you enter it and it says "Could not connect". So I go into Orbi and try to toggle on the parental controls and it sends me to Orbi app. Around and around you go. Does anyone have a clue here?
You see it posted over and over again because that is seemingly the only way to fix it. Post the issue in a new message on this board with your details, someone from the support team asks you to send them a PM directly, you send them the info they need and they send you the code you need.
Took a while going through all the posts but this is the second time I've had to go through it and both times the support team helped out quickly. Wish there was a better or easier way, but that seems to be the path to getting it fixed. This same info is on a lot of the other posts, but hard to find because there are so many.