Circle Premium features - Purchased - Not available - In a Purchasing Loop

Question

I purchased the Circle Premium features on June 1st, but there is no ability for me to access any of those features. When I open the Premium features in my Circle app, I'm put into a "buy a subscription loop", as if I have not yet made the purchase.

I realize there is a current issue with Circle Premium features, but I am not sure if that is also causing my issue.

bmarcesche · Answer

Hello,This is an outage to be fixed by NETGEAR and DISNEY.Link for update is here :&nbsp;https://support.meetcircle.com/hc/en-us/articles/360001393971--SERVICE-INCIDENT-5-30-2020-Circle-on-NETGEAR-Premium-Features-Unavailable-Ongoing-We face the same problem.The kids are happy&nbsp;:smileylol:Have a nice dayBenoît&nbsp;

busymama · Answer

It has been 5 days! What could be the problem, takes them sooo long to fix!!! Anyone knows other alternative ways to control wifi?

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Circle Premium features - Purchased - Not available - In a Purchasing Loop

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