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Forum Discussion
Dustin_V
Jun 08, 2020NETGEAR Employee Retired
Circle Premium Features Have Been Restored – June 6, 2020
On May 30th, 2020, the NETGEAR and Circle team became aware of an issue where Circle on NETGEAR Premium users were limited to Basic Circle features. Our teams have worked diligently to identify the i...
MGH728
Jun 08, 2020Initiate
My Subscription services were restored but my history is being wiped out after midnight and starting over so I only have 1 day of Usage and History. Is this a known issue or a setting that I need to change. Thanks
PSUHammer
Jun 09, 2020Luminary
Does this also resolve the issue with Internet connectivity dropping when Circle enabled?
- john442Jun 19, 2020Tutor
No Circle seems to be the cause of it. Circle is a PITA.
Since this recent fix, I've spent literally hours debugging, on the phone with Charter/spectrum...trying to diagnose speed issues and randomly dropping internet.
Culprit MotherF&*()g Circle.
https://community.netgear.com/t5/Orbi/ORBI-RBR50-experiencing-quot-Internet-disconnected-quot-just-in/m-p/1884439 Worked for me too.
With the recent interruption of my circle services and now my internet, causing me issues at work. I not only want to cancel, I want a refund for the past 3 months. And should be lucky they don't get sued.