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Forum Discussion

Dustin_V's avatar
Dustin_V
NETGEAR Employee Retired
Jun 08, 2020

Circle Premium Features Have Been Restored – June 6, 2020

On May 30th, 2020, the NETGEAR and Circle team became aware of an issue where Circle on NETGEAR Premium users were limited to Basic Circle features. Our teams have worked diligently to identify the i...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 12, 2020

Hi songbee,

 

Thanks for letting us know. May you send me a private message with your email address and case number(s). I'd like to have your case escalated.

 

Christian 

songbee's avatar
songbee
Aspirant
Jun 13, 2020

Thanks for contactimg me.  In the mobile app, I decided to try subscribing the Prermium service again (which the Circle support page suggested not to), and it did help.  I see the Premium features now.