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Forum Discussion
Peytonloki
Nov 17, 2020Tutor
Circle Premium no longer working
As of 11/12 Circle is no longer blocking websites based on settings. The visited and filtered history are also no longer populating. And off times are no longer respected.
Peytonloki
Nov 28, 2020Tutor
When I do that, I receive the following:
Based on your serial number and purchase date, NETGEAR can offer you the following support options
I can’t open a ticket without paying for support. This doesn’t appear to be an issue limited to my experience, since I’m seeing multiple reports of Circle Premium features not working by various users.
Based on your serial number and purchase date, NETGEAR can offer you the following support options
I can’t open a ticket without paying for support. This doesn’t appear to be an issue limited to my experience, since I’m seeing multiple reports of Circle Premium features not working by various users.
Christian_R
Dec 03, 2020NETGEAR Employee Retired
Hi Peytonloki,
May you send me a private message with the following info and I'll have it forwarded it to support.
Name:
Email:
Phone:
Preferred Contact Time:
Router Model:
Router Firmware Version:
Thanks,
Christian