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Circle seems to be randomly killing Internet ingress/egress from my Orbi starting this week
I have an RBR50 with two satellites. I have had Circle enabled for a number of months now with little issue. We actually use it quite a bit to limit electronics time for the kids. Starting this...
Hubba_Bubba wrote:Activated Circle last evening on my RBR50 and RBS50 satellite after updating the firmware to the .32 version. So far, so good. No issues that I've yet to see.
Happy to confirm that two months later, that Disney Circle is operating just fine. No problems.
Hi PSUHammer,
Thanks for posting. I'm curious to see if reverting back to the previous firmware version has any improvements.
Thanks,
Christian
I have the exact same issue, i came across this Circle thread by accident. I have been having the issue for a couple of months and it has been getting progressily worse. To the point that it would happen 2 - 3 times a day, and almost always every morning. The frustrating thing is one device would loose connectivity whilst another would continue to work. I initially tried to rule out circle by disabling it in the iPhone App, but the issue persisted, so I went looking elsewhere. I was only today after reading this form that I found the option in the Orbi web app, when i disabled it there, everything that was disconnected came back.
The reason i am posting is becasue am on V2.5.1.8. I upgraded to that version becasue the previous release (sorry i dont reacall that version) also had disconnect issues and I was hoping an FW upgrade would resolve. I was so frustrated that I replaced my Cable modem with a Netgear CM1100, when that didn't fix the issue. I had the cable company test the network and every thing checked out. The cable guy told me he had seen disconnects with Netgear routers and told me to try the Arris 8200 which i am presently running.
I am suspecting this is a DNS resolution issue. If I manualy configure the DNS setting on my laptop to use 8.8.8.8, i can get it to respond again. Whilst in this disconecte state I have been able to run continious pings to the router interface, the default gateway, and external host (by IP) and internal devices that are also disconnected. That all points to DNS issues and i suspect circle is simply using dns filtering to restrict acess. I have been using circle for 18months with very few issues. So the question is why did this just start happening and why isn't every circle user experiencing the issue.?
This is also happening to me. Enable it and it works fine. I'm pointing my devices to OpenDNS and it works great, then suddenly, everything except for a couple of devices (FireTV for example) stops receiving Internet. I log into my modem (an Arris modem) and check Intenet. No problem. I log into Obi. Check Internet. No problem. I disable Circle. Everything comes back on. My Orbi RBR50 and my modem are both updated and I have don't have any dual NAT issues. I can re-enable Circle, and it will be fine for an indeterminite period of time. Since I have security and scheduled commands for device activities that work through the evening, running online scripts is necessary, so I can't leave this on. With an emerging teenager, losing this capability is very concerning.
Same boat, my friend. The timing is incredible as we are now a work and school from home household. So, I need a steady internet connection for both school and work BUT as my pre teen kids are also home, I would love to have the built in time limit profiles of circle for their devices.
Unbelievable....
Same boat here, posted before with a link to another post I made but it seems to have dissapeared - no cross posting? Anyway, here's the content as this does appear to be a Circle related issue and should get some attention:
Had this happen for the first time last night and a reboot of the RBR solved the problem.
Running RBR50 and three RBS50 satellites with no problems for over a year - been very impressed with the ORBI. Not an IT professional but been around this stuff long enough to troubleshoot most stuff.
So, set up is:
- Virgin Media ISP - router in modem mode
- RBR50
- 3x RBS50 all wifi backhaul
- All on V2.5.1.8
- 35-40 devices on the network, mix of wired/wireless
- Disney Circle enabled (paid for version)
- Armour not enabled
- All DHCP; Auto DNS
What I found echos much of what;s above:
- DNS lookup fell apart suddenly
- Some DNS resolution happening (e.g. could resolve news.bbc.co.uk but not https://www.disneyplus.com) - cache working?
- Couldn't change DNS resolver in the ORBI (due to Circle?)
- Manually changed DNS to 4.4.4.4/8.8.8.8 in iPad settings - so bypass router resolver (192.168.1.1) and worked fine (or appeared to)
- Restarting the RBR50 only fixed it and no problems in the last 14 hours
Looks like an issue with the ORBI running out of some internal resource - maybe circle but I think people without circle enabled are having the probelm?
Would be good for someone at netgear to look at this - it's a showstopper when it happens and we're all working from home right now.