NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Circle seems to be randomly killing Internet ingress/egress from my Orbi starting this week
I have an RBR50 with two satellites. I have had Circle enabled for a number of months now with little issue. We actually use it quite a bit to limit electronics time for the kids. Starting this...
Hubba_Bubba wrote:Activated Circle last evening on my RBR50 and RBS50 satellite after updating the firmware to the .32 version. So far, so good. No issues that I've yet to see.
Happy to confirm that two months later, that Disney Circle is operating just fine. No problems.
Same boat, my friend. The timing is incredible as we are now a work and school from home household. So, I need a steady internet connection for both school and work BUT as my pre teen kids are also home, I would love to have the built in time limit profiles of circle for their devices.
Unbelievable....
Same boat here, posted before with a link to another post I made but it seems to have dissapeared - no cross posting? Anyway, here's the content as this does appear to be a Circle related issue and should get some attention:
Had this happen for the first time last night and a reboot of the RBR solved the problem.
Running RBR50 and three RBS50 satellites with no problems for over a year - been very impressed with the ORBI. Not an IT professional but been around this stuff long enough to troubleshoot most stuff.
So, set up is:
- Virgin Media ISP - router in modem mode
- RBR50
- 3x RBS50 all wifi backhaul
- All on V2.5.1.8
- 35-40 devices on the network, mix of wired/wireless
- Disney Circle enabled (paid for version)
- Armour not enabled
- All DHCP; Auto DNS
What I found echos much of what;s above:
- DNS lookup fell apart suddenly
- Some DNS resolution happening (e.g. could resolve news.bbc.co.uk but not https://www.disneyplus.com) - cache working?
- Couldn't change DNS resolver in the ORBI (due to Circle?)
- Manually changed DNS to 4.4.4.4/8.8.8.8 in iPad settings - so bypass router resolver (192.168.1.1) and worked fine (or appeared to)
- Restarting the RBR50 only fixed it and no problems in the last 14 hours
Looks like an issue with the ORBI running out of some internal resource - maybe circle but I think people without circle enabled are having the probelm?
Would be good for someone at netgear to look at this - it's a showstopper when it happens and we're all working from home right now.
Disabling Circle in the Orbi console fixes the issue for me. A reboot of the router works for a time. Something triggers the issue again after a while.