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Forum Discussion

PSUHammer's avatar
PSUHammer
Luminary
Mar 24, 2020
Solved

Circle seems to be randomly killing Internet ingress/egress from my Orbi starting this week

I have an RBR50 with two satellites.  I have had Circle enabled for a number of months now with little issue.  We actually use it quite a bit to limit electronics time for the kids.   Starting this...
  • Hubba_Bubba's avatar
    Hubba_Bubba
    Sep 08, 2020
    Hubba_Bubba wrote:

    Activated Circle last evening on my RBR50 and RBS50 satellite after updating the firmware to the .32 version. So far, so good. No issues that I've yet to see. 

    Happy to confirm that two months later, that Disney Circle is operating just fine. No problems.

     

Nzkev's avatar
Nzkev
Aspirant
Apr 04, 2020

Same issue here. All stopped Fri 2 Apr (Thurs 1 April US time) - first with the Circle managed devices with logging and filtering policies. and then the rest. Restart of the orbi worked and Circle came back. 

 

Now internet access is fine but I can't manage the Policy as Circle app is Unable to find Circle. 

 

router firmware is unchanged (2.3.5.30) but I note the Circle IOS app has gone from v2.1.6 to v2.1.7 and v2.1.8 in the last week. Could that be the problem?

 

Added an additional satellite 3 weeks ago - but these problems have only just arisen.

Thanks in advance