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Forum Discussion
6ftoompa
Aug 04, 2020Aspirant
Circle "Something Went Wrong" on new RBR50 install
Got my new RBR50 Router and Satellite set up and running with no issue. Got to the part about installing Circle and hit a snag: Installed the Cirlce App (1st Gen) on iPhone Got the "Your route...
Blanca_O
Aug 05, 2020NETGEAR Employee Retired
Hi 6ftoompa
Welcome to NETGEAR Community!
Firmware version 2.7.0.70 introduces NETEGAR Smart Parental Controls (SPC). This allows you to monitor your kids' online activity across their connected devices.
Here's a reference of how to set it up:
How do I set up and install NETGEAR Smart Parental Controls?
If you want to use Circlev1, you may need to downgrade the firmware to a lower version. If you have Circlev1 enabled, you can continue to use it even if the router upgrades to firmware v2.7.0.70 or higher.
Regards,
Blanca
Community Team
- 6ftoompaAug 05, 2020Aspirant
Thanks Blanca_O!
So are you saying that SPC replaces Circle in Firmware version 2.7.0.70?
I don't have a subscription to Circle, so I can roll with SPC instead.
Thanks again!
- Blanca_OAug 06, 2020NETGEAR Employee Retired
Hi 6ftoompa
Thank you for your interest. You can still use Circlev1 provided that you have enabled it prior to firmware v2.7.0.70.
Should you need help setting up NETGEAR Smart Parental Controls, please let us know.
For more information:
- What are the features of NETGEAR Smart Parental Controls and Smart Controls Premium?
- How do I create a profile in NETGEAR Smart Parental Controls?
- How is NETGEAR Smart Parental Controls different from services like Apple Screen Time and Google Family Link?
Regards,
Blanca
Community Team
- BeaganMar 28, 2021Aspirant
Blanca,
How do I enable CircleRev1 so that it still works?