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Forum Discussion
6ftoompa
Aug 04, 2020Aspirant
Circle "Something Went Wrong" on new RBR50 install
Got my new RBR50 Router and Satellite set up and running with no issue. Got to the part about installing Circle and hit a snag: Installed the Cirlce App (1st Gen) on iPhone Got the "Your route...
jaywalk03
Mar 30, 2021Aspirant
Hope there is a resolution for this. The control that Circle gives is very detailed and just what a parent needs. The parental controls on the Orbi are just not as detailed and leaves a lot of open holes. My orbi died and I upgraded to the RBK50, and it clearly says Circle compatible on the box. Now I try running the app and I get to the point of "something went wrong". I have contacted NETGEAR and I got no where with them, execpt ran around in circles and then disconnected. Pretty disapointed to have invested this much into the RBK50 to have the one feature I need not functional.
- FURRYe38Mar 30, 2021Guru - Experienced User
Is parental controls enabled on the RBR?
What firmware version are you using currently?
In recent versions of FW, parental controls is now located under Basic Tab menu list on the left.