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Forum Discussion
Tiffgw
Sep 07, 2021Follower
Circle Subscription double charging
I called netgear a few months ago about being charged twice and nothing was resolved. I continue to be charged every month even though on 7/5/21 I was charged for the yearly subscription of $49.99. I...
plemans
Sep 08, 2021Guru - Experienced User
Like the others have said, you're in the wrong forum.
with that out of the way, you'd need to contact netgear support to get it stopped. Not the forums since this is the public support forum where members of the public help out.
click on "mynetgear" at the top, register an account (should have one already). then click on "my support", then "contact support", and click on "get help with my subscription service".
Try that.
If it doesn't work. call your credit card and dispute the charges with your credit card. When the credit card stops paying or pulls the funds back, companies tend to pay a little more attention.