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Forum Discussion
Delete circle account and all associated cloud data
I enabled Circle on my Orbi and downloaded the app to iPhone. I registered my email and phone and selected Basic. Just wanted to try it out. I setup a profile and assigned some devices. Now I would like to disable and remove all my info. I disabled Circle on the Orbi, selected Reset in the Circle app, and removed the app from iPhone.
However, I am wondering if Circle's cloud servers still have my registration info (email, phone), and more importantly, my internal network information (devices, etc.). How can I make sure that I've erased/deleted all traces of my information from Circle, both locally and in the Cloud, so it is as if I never used it to begin with?
3 Replies
Hi ad11, welcome to the community! It is best to reach the Circle support team regarding this. Their support channel is linked below.
https://support.meetcircle.com/hc/en-us/articles/115001382172-Contact-Circle-Support
Dexter
Hi DexterJB , they just refer you back to Netgear for support of Circle on Netgear:
"The team over at NETGEAR is best equipped to help with any and all Circle on NETGEAR questions or issues". They refer you to https://www.netgear.com/support/product/circle.aspx
From there, you are referred to the Netgear community, so that's how I ended up here.
