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Forum Discussion
discrepancy between circle recorded app time and device screentime
many of our devices are being shut off from internet connectivity by day time limits that just do not correspond with the actual screentime at the devices themselves. For example we recorded Circle a...
Hello,
I recommend using the following link to open a support case regarding the Circle: https://www.netgear.com/support/contact.aspx. To open a support case, please follow the steps below.
1. Select "Get help on my NETGEAR product"
2. Select your country
3. Select "I have a NETGEAR product without a serial number"
4. In the dropdown menu, please select "Circle" as the product
Regards,
Christian
Christian, why do you respond to my question by suggesting I should log another support case? I would prefer Netgear would answer and resolve the functional issue we have with the circle software. thanks, Ynse