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Forum Discussion
Itsmeee
Dec 17, 2018Follower
Disney Circle is blocking Ring Doorbell Pro
Hi.
Ive tried to install a ring doorbell pro but each time I try to connect to the Wi-fi I get the message that it can’t connect to the router.
i have turned off Disney Circle and it connects st...
DexterJB
Dec 18, 2018NETGEAR Moderator
Hi Itsmeee,
Welcome to the community!
1. What is the firmware version of the router?
2. Have you tried setting the Ring Doorbell as an unmanaged device?
3. If you have the doorbell set to a profile, have you tried setting the filter level to none?
Dexter
Community Team