Forum Discussion

Follower

Jun 02, 2020

Disney Circle Passcode issues

I started experiencing the issue with my Disney Circle premium subscription pointed out in the ticket here https://support.meetcircle.com/hc/en-us/articles/360001393971--SERVICE-INCIDENT-5-30-2020-C...

Christian_R

NETGEAR Employee Retired

Jun 05, 2020

Hi Mohan,

Welcome to the community! Please refer to the link below regarding Circle passcode issues:

https://support.meetcircle.com/hc/en-us/articles/115001381172-Troubleshooting-common-issues-with-passcodes-in-Circle-1st-Generation-

Christian

el_el
Aspirant
Jun 05, 2020
Hi Mohan,
Same issue, and suggested solutions don't work
Circle and Netgear are working on the issue, but no update when it will be fixed.
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Disney-circle-passcode-reset-text-not-receiving/m-p/1925359/highlight/true#M2626
markemark
Aspirant
Jul 06, 2020
Hi Christian_R . I sent a PM for a passcode.