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Forum Discussion

MrChrisDennis's avatar
Apr 03, 2018
Solved

Disney circle premium subscription active but not working

Hello,  I am paying 6.99 a month for the premium Circle subscription but the app says I do not have a subscription active.  If I try restore purchases in iTunes it says I do not have a subscription, ...
  • MrChrisDennis's avatar
    Apr 04, 2018

    Hello, it turns out there was a firmware update available and once I applied that the Circle app on my iPad started working.  Everything is back to normal and even though the app wasn’t working properly I didn’t lose any Circle activity history.