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Forum Discussion

Barry7777's avatar
Barry7777
Follower
Mar 20, 2019

Disney Circle Trouble - Filters Not Working

HI all, I have the Disney Circle. I bought it to restrict my son from youtube.  For some reason youtube is not being restricted. It says not allowed in the settings for his profile.  I have checked...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 22, 2019

Hi Barry7777,

 

You can try deleting his profile and creating a new one and see if that works. Also, does the issue persist if you move that device to your profile and do the same?

 

Dexter

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Mar 26, 2019

    Hi Barry7777,

     

    Were you able to sort this out?

     

    Dexter