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Forum Discussion

Barry7777's avatar
Barry7777
Follower
Mar 20, 2019

Disney Circle Trouble - Filters Not Working

HI all, I have the Disney Circle. I bought it to restrict my son from youtube.  For some reason youtube is not being restricted. It says not allowed in the settings for his profile.  I have checked...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 22, 2019

Hi Barry7777,

 

You can try deleting his profile and creating a new one and see if that works. Also, does the issue persist if you move that device to your profile and do the same?

 

Dexter

DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 26, 2019

Hi Barry7777,

 

Were you able to sort this out?

 

Dexter