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Forum Discussion

flkin's avatar
flkin
Aspirant
Oct 31, 2019

Disney Circle use with Apple TV

Hello all,   I subribed to the Disney Circle function offered in my Orbi RBK40/AC2200 wifi system and pay the montly fees. Netgear doesnt seem to offer support by email despite the monthly subscrip...
Features
Installation
Troubleshooting
flkin's avatar
flkin
Aspirant
Nov 01, 2019

Thanks for the links to the help - all of which I have already read.

 

It seems that all Apple TVs access in the background some Apple server for updates. So why cant Circle simple ignore those background updates for the usual Apple IP server addressess? The custom filters dont allow wildcard settings so this isnt possible for users to do themselves. 

 

I will resort to using OffTime to block the Apple TV access to internet and hopefully reduce the recorded usage - not a solution but might just reduce the error

flkin's avatar
flkin
Aspirant
Nov 11, 2019

For today, the Apple TV access time has reached 10 hours 45m and it's only 11am! I havent even switched on the TV and it's still in sleep mode without any app running and in the front Menu screen where all the apps show.

 

Looking under usage, all the activity is under Uncatagorised and that shows 5 IP addressess all starting with 17.188.x.x

 

But under History, the latest visited site was last night just before midnight. So how is it that there is a total time count for today if nothing was visited so far today?

 

Apart from disconnecting power to the Apple TV, how can I control the data access time for this device? Do wild card filters work like 17.188.*.*?

 

Thanks for any assistance

 

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Nov 13, 2019

    Hi @flkin, you've mentioned using OffTime. You can also use BedTime in conjunction to it as suggested by Circle.

     

    Dexter

    • flkin's avatar
      flkin
      Aspirant
      Nov 13, 2019

      Hi Dexter

       

      Thanks for the suggestion but surely Bedtime is just another time limit no?

       

      Today my usage is 9 hours and it's only 10.52am. Under History/Visited, it shows nothing visited since last night at 11.52pm - even though we didnt switch on the Apple TV last night too. Please see the attached screenshots.

       

      Surely there's something wrong with Circle - it's not capturing internet access by the AppleTV but recording it as usage anyway.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Nov 19, 2019

      Hi @flkin, I have sent you a message. Please check your inbox.

       

      Dexter