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Forum Discussion

AW_76's avatar
AW_76
Follower
Nov 15, 2017

Disney Circle

So I set up Disney circle today, enabled on my router, set up on my iphone and looked to be working okay.  I since deleted the app trying to troubleshoot a timezone issue and now I cannot access and ...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 29, 2017

Hi AW_76,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

  • cjh2's avatar
    cjh2
    Aspirant
    Jan 22, 2018
    I have the same issue. I deleted the app from my phone and reinstalled it. I don’t know the passcode and it never sends one. How do I reset the circle config to start over?
    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Jan 23, 2018

      Hi cjh2,

       

      I have sent you a message. Please check your inbox.

       

      Regards,

       

      Dexter
      Community Team

      • cjh2's avatar
        cjh2
        Aspirant
        Jan 24, 2018

        So I didnt have much configured on the router so I ended up resetting to factory defaults and re running the setup via the Netgear Up app.  Only took a few minutes.  I was able to enable Circle and set it up again after that.

    • innov's avatar
      innov
      Aspirant
      Feb 17, 2018

      Same issue as well

      • innov's avatar
        innov
        Aspirant
        Feb 17, 2018

        I cannot seem to include my Orbi RBK50 router in profile or this message (or find other netgear products i have on the list) ..... even though i added the Orbi in another message.  But that is the product in question.