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Forum Discussion

denny11111's avatar
denny11111
Aspirant
Mar 27, 2019

Disney circle

Hi

 

After having my phone stolen and replaced I now cannot access the disney circle app. I request for the passcode to be sent va text and I do not receive a text. The phone number has stayed the same.

 

I have reset the router and still no luck.

 

Any advice as it appears this has been a problem for others.

 

Many thanks

 

2 Replies

  • denny11111's avatar
    denny11111
    Aspirant
    Mar 29, 2019

    Hi

     

    Really dissappointed. No response from support on here. To have a subscription service with Disney circle and not have any way of getting any support is unacceptable. It should be  a simple process to reinstall the app and get going again.

     

    Looks like I will be looking at cancelling my payment to Disney Circle.