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Forum Discussion
chris_v
Oct 09, 2019Tutor
Enabling Circle breaks Orbi
I am running the latest firmware, V2.3.5.30 and over time our network became almost unusable. I finally decided to spend a day debugging the issue and have discovered that it was Circle causing the p...
treadpool
Nov 09, 2019Tutor
Same problems here. I have the same setup but used wired backhaul. I read somewhere that using Circle plus pihole can be a problem (which I'm doing). I'd love to know what the correct configuration should be, but in an effort to get them to work together I set DNS and DHCP to my pihole. Turns out that didn't make a difference really. I still experience random network outages. Three new devices connected to my Orbi tonight and it almost brought the whole network down - Circle prompted me they joined the network and then everything came to a halt. I turned off Circle and all is better now.
- chris_vNov 09, 2019Tutor
So I have been working with Support and we factory reset the router, set it back up, turned on Circle and tested it out. This all worked fine for a couple of weeks but has slowly degraded over time and is now intermittently doing the same thing as previous. I have rebooted the router numerous times but it continues to drop internal connections and get itself into a state.
We will most likely turn Circle back off again as this solution was solid, as sad as it is t lose the functionality of the Circle service. If we find a fix I will update this thread.
- BasQueNov 09, 2019Aspirant
Thanks for the update chris_v .
Same here, my problems started after a few weeks after enablng Circle.
I disabled Circle (and the built-in ORBI parental controls) and the problems immediately disappeared.
Hoping for some update soon.
- intellerNov 18, 2019Apprentice
I reported on this junk MONTHS ago.
All you will get is private messages from the bafoons wanting you to be their beta testers. DON'T DO IT! They have had a YEAR to fix this garbage!
Vote with yout wallet and buy something else that ACTUALLY WORKS!