Forum Discussion

Aspirant

Apr 16, 2020

Free Circle Membership...but you require me to subscribe?

Am I required to subscribe - meaning expose my credit card data to somebody - just so I can cancel the subscription and get what was advertised as "free" in terms of Circle? If that's the case,...

Christian_R

NETGEAR Employee Retired

Apr 20, 2020

Hello gnurph69,

Please find the available service plans when using Circle on your NETGEAR router. The basic service plan is free.

https://kb.netgear.com/000038872/What-are-the-available-service-plans-when-using-Circle-Smart-Parental-Controls-on-my-NETGEAR-router

Christian

gnurph69

Aspirant

Apr 20, 2020

Christian - thank you for responding. On the phone app, it is not possible to get to the "free" subscription without first signing up for a trial paid subscription. Is there another way to get this working?

Christian_R
NETGEAR Employee Retired
Apr 22, 2020
Hi gnurph69,

You should be able to sign up with Circle for free by selecting Basic. I've included an article that provides steps and screenshots of the app during the setup process.

https://support.meetcircle.com/hc/en-us/articles/115001380892-Setup-Circle-on-your-NETGEAR-Router

Christian