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Forum Discussion

TalktoH's avatar
TalktoH
Follower
Oct 07, 2019

Ghost Devices cannot be removed from Circle (1st Generation) app

Hi All,   I have a couple of devices listed in myCircle (1st Generation) App from some guests visting. I noticed it was strange that they had left and their devices still appeared on Circle App (ip...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 11, 2019

Hi TalktoH, welcome to the community! I have sent you a message. Please check your inbox.

 

Dexter

snikker17's avatar
snikker17
Guide
Dec 01, 2019

Really? Message only so nobody else gets the benefit of fixing this bug? Especially when this has been a problem for years.

Device powered off physically.

Device removed from network.

Device removed from home.

Device DHCP/DNS removed from local server

Device is no longer seen on RBR50 and RBS50 under "connected devices"

MAC no longer exists anywhere.

Device removed from Circle (1st Gen on Netgear)

10 seconds later, device that no longer physically exists shows back up in Circle only.

 

This is a bug. Pure and simple.