I am using RBR50, I can't use circle passcode sent via sms to reset circle

Question

Hi&nbsp; I am using Orbi RBR50, and changed a new iphone. I try to reset orbi's passcode by selecting ‘I am the only admin' and get passcode sent via sms. But It doesn't work.Can anyone help me to fix this issue.Thanks!

FURRYe38 · Answer

May need to contact NG support regarding this:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-Pass-Code-Help-and-Information/td-p/2192590/jump-to/first-unread-message
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I am using RBR50, I can't use circle passcode sent via sms to reset circle

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