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Forum Discussion

Initiate

Sep 08, 2020

Keep getting HSTS connection error on my child's school Chromebook

We were setting up the Chromebook for school on the 9 y/o's device. She has filtered/restricted settings in her circle. We were trying to set up Google Meet and kept getting the same error each time....

Troubleshooting

NETGEAR Employee Retired

Sep 11, 2020

Hi Chris,

May you provide the following info for us to check further.

Router Model:

Firmware Version:

Thanks,

Christian

Initiate

Sep 11, 2020

Sure thing.

Model: RBR40

Firmware v 2.5.1.16

Christian_R
NETGEAR Employee Retired
Sep 14, 2020
Hello,

Thanks for confirming. I'd like for our support team to reach out to you for further assistance. If you wish to be contacted, please send me a private message with your contact info.

Regards,

Christian
- showfire
  Aspirant
  Sep 18, 2020
  Having the same issues for the kid filter but not with an adult filter, how do I resolve the issue?
- jason74
  Aspirant
  Nov 20, 2020
  Christian,
  
  Is there an solution to this? This is the 3rd thread about school chrome books and HTPS errors.
  
  I was using circle but stopped because of the same issue.
  
  At this point, I'm ready to return the Orbi and go with a different router.
  
  Christian_R wrote:
  Hello,
  
  Thanks for confirming. I'd like for our support team to reach out to you for further assistance. If you wish to be contacted, please send me a private message with your contact info.
  
  Regards,
  Christian
  - Christian_R
    NETGEAR Employee Retired
    Nov 25, 2020
    Hello jason74,
    
    May you send me a private message with your contact info and serial number. I'd like for our support team to reach out for further assistance.
    
    Regards,
    
    Christian