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Forum Discussion
p15353
May 30, 2020Initiate
Lost circle premium subscription and all settings
Night mare with the Circle app on compatible Orbi All was working well until today when subscription stopped despite my having an active subscription Nothing I could so to get it back inc reboot every...
Jmcrae
May 31, 2020Aspirant
Same issue here as well. I checked the Circle app last night and all premium features are gone. Whoever messed this up (Circle or Netgear?) better get it fixed and fast.
Stingray67
May 31, 2020Initiate
Disney Circle has posted a server outage notice. The server outage appears to have affected those of us with premium subscriptions.
Weekend of May30 and 31 2020
Weekend of May30 and 31 2020
- FURRYe38May 31, 2020Guru
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circleThank you.
Stingray67 wrote:
Disney Circle has posted a server outage notice. The server outage appears to have affected those of us with premium subscriptions.
Weekend of May30 and 31 2020- CircleMemberMay 31, 2020Aspirant
Hello,
I have the same issue here and lost the premium features. I have tried so many different ways including rebooting router and modem, purchase new subscriptions, and all are not working. I have literaly spent 4 hours on this.
- FURRYe38Jun 01, 2020Guru
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck
CircleMember wrote:Hello,
I have the same issue here and lost the premium features. I have tried so many different ways including rebooting router and modem, purchase new subscriptions, and all are not working. I have literaly spent 4 hours on this.