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Forum Discussion
p15353
May 30, 2020Initiate
Lost circle premium subscription and all settings
Nightmare with the Circle app on compatible Orbi RGR50 All was working well until today when subscription stopped despite my having an active subscription Nothing I could so to get it back in...
SteinbeckDJ
Jun 01, 2020Aspirant
Adding myself to the affectted list.
Before finding these forums, I tried to follow troubleshooting steps.
One note i would make is when I followed the steps to remove subscription from Google Play Store and resubscribe thorugh the Circle app, it sent a second charge to my bank. Thankfully Google had a request refend within 10 days system, so I used that and they have acceptted the refund request.
I see now this looks like a wider outage than a simple mishap with my account, assume that would increase the priority to resolve the issue.