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Forum Discussion

Initiate

May 30, 2020

Lost circle premium subscription and all settings

Nightmare with the Circle app on compatible Orbi RGR50 All was working well until today when subscription stopped despite my having an active subscription Nothing I could so to get it back in...

Christian_R

NETGEAR Employee Retired

Jun 04, 2020

Hello Circle Community,

Our engineering team is aware of the issue and working with Circle on a fix. We currently do not have an ETA on a resolution. I would recommend following the link below for further updates.

https://support.meetcircle.com/hc/en-us/articles/360001393971--SERVICE-INCIDENT-5-30-2020-Circle-on-NETGEAR-Premium-Features-Unavailable-Ongoing-

Thank you for your patience,

Christian

alm99

Guide

Jun 04, 2020

Are serious? No ETA? Do you even know what broke it in the first place?