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Forum Discussion
arthurwv3
Mar 30, 2020Aspirant
My child's computer is showing up as mine in mycircle
Hello, My kid's computer (Windows 10) used to be assigned to his computer's name in mycircle. His computer's name is still in mycircle and assigned to his profile. This worked for a while with the ...
Christian_R
Apr 01, 2020NETGEAR Employee Retired
Hi Andy,
May you try reinstalling the app to see if that helps. Furthermore, you may contact Circle support using the link below.
https://support.meetcircle.com/hc/en-us/articles/360026372892-Contact-Circle-Support
Christian
arthurwv3
Apr 08, 2020Aspirant
If I delete the app and reinstall the app, will that erase the names of the devices I assigned to each one? It took a long time to figure all of them out. Also, would I have to delete the app on all the devices I have it installed on?