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JGold's avatar
JGold
Tutor
Feb 05, 2020

Named DNS with dynamic IP address - Orbi - SOLVED

Orbi running firmware version 2.3.5.30.

 

When trying to set up the router to use a specific DNS server (OpenDNS, etc), not automatically provided by the ISP, the admin interface has "Use These DNS Servers" grayed out and not selectable unless the IP adress is set to "Use Static IP Address" first. 

 

In order to use a dynamic IP address provided by the ISP, you need to disable Circle (Advanced->Security->Parental Controls).  Then you can set your specific DNS with automatic IP address. Once that's set up, you can go back and re-enable Cicle.  The DNS / IP settings will remain.  I don't know why Cicle would force that interaction, but the resolution is easy.

Features
Installation
Troubleshooting

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 10, 2020

    Hi JGold, 


    Thanks for sharing your experience as it may help other who may experience the same issue. 


    Regards,

    Christian