NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mstylestech's avatar
mstylestech
Follower
Jul 13, 2020

Netgear Circle

So we purchased the Circle about a month ago and it is asking for renewal already.  We purchased the 50.00 for the entire year plan and not the pay by the month plan.  Why is it asking for renewal?

 

Thanks Mark

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello mstylestech, 

     

    I would recommend rebooting your router and reinstalling the Circle app. This may help with making sure your subscription is reflected properly. 


    Christian