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Forum Discussion

24131Kau's avatar
24131Kau
Initiate
Feb 11, 2020

Netgear Nighthawk R6900P - Why are certain features "grayed-out" - like "Parental Controls"

I want to set-up parental controls. It is Circle-enabled. I am trying to connect to this router and am unble to connect with my phone with the Circl 1st Generation. Why are these areas grayed-out? My...
plemans's avatar
plemans
Guru - Experienced User
Feb 12, 2020
24131Kau wrote:

I want to set-up parental controls. It is Circle-enabled. I am trying to connect to this router and am unble to connect with my phone with the Circl 1st Generation. Why are these areas grayed-out? My Circle App wont connect to this oruter but another router. Why? How do I connect?

What other router are you running besides the R6900P? 

do you have the R6900P in AP (access point) mode? whenever you have 2 routers on a network, its best to have 1 in AP mode to prevent a doulbe nat. Problem is that in ap mode, you loose some features from the router in AP mode. 

https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode

24131Kau's avatar
24131Kau
Initiate
Feb 12, 2020

Thank you! You are correct:)

 

I have two R6900P routers linked in series. The first one is in AP mode and is the one with the grray-out. Before it was grayed-out, I set parental controls. Are those controls still active even though they are grayed-out? That router is used and I ant to make sure there are controls in place. Can you send me a link to why it should be set to AP mode so I can better understand the benefits?

 

Thank you,