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Forum Discussion

Aspirant

Jan 27, 2021

New phone cannot login to Circle

Hi, I have a new phone and cannot login to Circle. I still have the old phone and verified that the email address is accurate and have tried different variations of the case. Whenever I try to re...

Aspirant

Jun 13, 2021

FURRYe38
Guru - Experienced User
Jun 15, 2021
Did you need help?
Dawngress44
- ludwiga4
  Aspirant
  Jun 15, 2021
  Never got mine going. The passcode provided by support wouldn’t work and the answer was to factory reset and set everything up from scratch. NOPE!
  - FURRYe38
    Guru - Experienced User
    Jun 16, 2021
    Do have a different phone or pad available by chance?
    Christian_R
    ludwiga4 wrote:
    Never got mine going. The passcode provided by support wouldn’t work and the answer was to factory reset and set everything up from scratch. NOPE!
Christian_R
NETGEAR Employee Retired
Jun 18, 2021
Hello Dawngress44,

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number:

Thanks,

Christian