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n8atkinson's avatar
n8atkinson
Follower
Jan 28, 2019

Night Hawk R7000 Disney Circle Stuck Pause

I had set up Disney Circle and unwittingly set my phone to be monitored and pressed pause. Now my phone is blocked and not able to un-pause. I have rebooted the router and reinstalled the app to no avail as each attempt still produces a locked-down WiFi.

I feel a little silly and would appreciate some help.

Features
Troubleshooting

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jan 29, 2019

    Hi n8atkinson,

     

    Welcome to the community!

     

    Assuming your phone is the one set as the admin, then the next course of action will be a factory reset on the router and reconfigre everything.

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Feb 01, 2019

      Hi n8atkinson,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team