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Forum Discussion

speedster99's avatar
speedster99
Aspirant
Mar 21, 2020

Nighthawk - Circle

Hi, Enabled Parental Controls on the router admin page. It directed me to install Circle 1st Gen app on Android which I complied with. The app says 'We found circle'. Clicked on Manage Circle. Chos...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Mar 27, 2020

Hi speedster99, 

 

May you provide me with a screenshot from your end when viewing my private message. Furthermore, you may provide me with your serial number in the meantime and I'll have the post edited to remove the sensitive information. 

 

Thanks,

Christian 

speedster99's avatar
speedster99
Aspirant
Mar 27, 2020

Hi Christian,

A PNG file is attached that shows the window of your private message that doesn't have a Reply button, or at least I couldn't find it.

My router's serial #:

Thanks!

 

 

  • speedster99's avatar
    speedster99
    Aspirant
    Mar 31, 2020

    Thanks so much, Christian, for solving my issue by emailing the PIN. I appreciate your help very much!