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Forum Discussion

Candyman16's avatar
Candyman16
Follower
Jul 18, 2019

Not receiving SMS code for Circle

I have a new phone and I’m trying to set up my Circle application. I am trying to get a new code sent to me but the SMS message never arrives. I have no clue where it’s being sent. How can I get this ...
Mkingrey34's avatar
Mkingrey34
Aspirant
Mar 30, 2020
All:

Does anyone have a solution for not receiving the passcode via SMS text they could share publicly?

Thanks,
Mike
  • pete99999's avatar
    pete99999
    Aspirant
    Apr 02, 2020

    Once you post on this site, someone from Netgear should reach out to you and get proof of who you are.  Once that is done, they will change the phone number in your account. In my case, I used my home phone number (no texting) when I setup Circle.  So the texts went into the bit bucket.