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Forum Discussion

Simo12's avatar
Simo12
Follower
May 26, 2021

Not receiving SMS code for circle

Hello netgear team, Could you please help to solve this issue: i cannot connect to my circle app because i m not receiving the SMS code despite several tentatives . Rgds Simo
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 27, 2021

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

Mofi007's avatar
Mofi007
Aspirant
Oct 19, 2021
Hi, I have the same issue. Replaced my phone recently and can’t access circle app. I can’t reset passcode. Please help
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 20, 2021

    You may need to contact NG support or a forum moderator for there help on this:

    Blanca_O 

    Mofi007 wrote:
    Hi, I have the same issue. Replaced my phone recently and can’t access circle app. I can’t reset passcode. Please help