Forum Discussion

Follower

May 26, 2021

Not receiving SMS code for circle

Hello netgear team, Could you please help to solve this issue: i cannot connect to my circle app because i m not receiving the SMS code despite several tentatives . Rgds Simo

Christian_R

NETGEAR Employee Retired

May 27, 2021

Hello,

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number:

Thanks,

Christian

Flyer1a

Aspirant

Feb 07, 2022

Hello, I noticed in a question post you were helping people who could not recieve the SMS codes from the cirlcle app...If I gave you my specs for my device could you help me with this. I'm having the same problem.

Thanks

Blanca_O
NETGEAR Employee Retired
Feb 08, 2022
Hi Flyer1a

Kindly send me a private message with your name, email address and device serial number.

Regards,
Blanca
Community Team
- planoato
  Aspirant
  Feb 15, 2022
  Blanca_O
  I am having the exact same problem. How do I get the code?
  - FURRYe38
    Guru - Experienced User
    Feb 15, 2022
    https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Not-receiving-SMS-code-for-circle/m-p/2194193/highlight/true#M5183
    
    planoato wrote:
    
    I am having the exact same problem. How do I get the code?