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Forum Discussion
Arno6977
Sep 14, 2025Follower
Not receiving SMS code for circle
Hi, I have an R7000 router with Circle enabled. I uninstalled my Circle App from my phone and now, I don’t receive the code by sms to connect again. The official support is now paying so I can...
FURRYe38
Sep 14, 2025Guru - Experienced User
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-Pass-Code-Help-and-Information/td-p/2192590/jump-to/first-unread-message
- Arno6977Sep 15, 2025Follower
Thank you Furry for your answer. I have carefully followed the links you gave. But the SMS still doesn't arrive. And I don't see a way to reset my Circle account linked to my NETGEAR router in all the support pages.
It’s like I need to request help from Netgear support but I can’t do so because access is now paying.
Could you precise the way to reset my Circle account on Netgear?
- FURRYe38Sep 15, 2025Guru - Experienced User
All that is beyond forum help. You'll need to contact NG support.