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Forum Discussion

Dave_Coyne's avatar
Dave_Coyne
Aspirant
Mar 25, 2020

Not receiving SMS text

Trying to setup Circle on my Orbi, I do not receive the SMS text with the pass code.  I must have attempted this at some point, but I have no idea what SMS number is being used.  How can I reset the Circle account/app and enter the correct SMS number?

 

I've been researching this for weeks.  I would hate to purchase a different solution but I'm running out of options.

 

I see in these forums that @DexterJB has helped others.

 

PLEASE help me !

 

3 Replies

    • Ussef's avatar
      Ussef
      Aspirant
      Mar 27, 2020

      Dear Support,

       

      I have the same issue with my RBR40. My old phone is broken and I'm not receiving the SMS in the new one....can I get circle to reset without reseting the Orbi.

       

      Thanks in advance for your help.